01738987

Component

http://www.trb.org/Main/Blurbs/180616.aspx

The purpose of this paper is to discuss some of the issues that people with a mental health condition face when traveling. After discussing the nature of mental health conditions, some results from a survey carried out by the author of 385 people with a mental health condition are presented. It is shown that 90% of the respondents have anxieties when traveling, and 68% have depression. The paper then discusses the causes of anxiety. These are associated with interactions with other people encountered when traveling, both staff and fellow travelers, wayfinding, including getting lost, finding toilets, using ticket machines, handling money and feelings of not being in control and not being able to obtain help. The complexity of some of situations caused by anxiety are illustrated by some examples. Ways of ameliorating the effects of some of these issues are discussed, including staff training, use of mobile phones, better signposting, and smart ticketing.

01738980

English

pp 66-73

2020-4

Transportation Research Circular

TRANSED 2018: 15th International Conference on Mobility and Transport for Older Adults and People with Disabilities

Digital/other

References; Tables

Accessibility; Anxiety; Mental illness; Passengers

Aviation; Highways; Passenger Transportation; Planning and Forecasting; Public Transportation; Railroads; Society

TRIS, TRB, ATRI

May 11 2020 2:17PM

• Accessibility Survey for Generation of Representative Customer Requirements in Accessible Design for Sleeping Compartments on Long-Distance Passenger Rail
• Community-Based Approach to Addressing Transportation Needs for Rural Older Adults in Canada: Progress in Research
• Demonstration Experiments for Autonomous Minibus and Comprehensive Transportation Policies of Local Governments
• Effectiveness of Elongated Tactile Clues for Providing Directional Information to the Hands of Blind and Visually Impaired Pedestrians Before Crossing Intersections
• Improving Accessibility for Older People Is More Than a Right
• Increasing Accessibility of Physical Maps for All
• Innovative Mobility Management: Considering the Needs of Individuals with Disabilities
• Navigation and Wayfinding for Persons with Visual Impairments in Metro Stations
• Progress of Accessibility in Transportation in Japan Over the Last Three Decades: An Observation Through Three Case Studies
• Study on Compact Barrier-Free Lavatories for Small Passenger Ships
• The New Brabant-Net Trambus Line: Meticulous Infrastructure and Street Design as a Leverage to More Accessible City Transport to and from the Belgian Capital
• Using Smartphone and Bluetooth Technologies to Support Safe and Accessible Street Crossing for People with Vision Impairment