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Title:

Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs

Accession Number:

01656469

Record Type:

Monograph

Availability:

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Order URL: http://worldcat.org/isbn/9780309469746

Abstract:

This publication documents the methodology used to develop NCHRP Research Report 867: Keeping What You Paid For—Retaining Essential Consultant-Developed Knowledge Within DOTs. The document also provides key findings of the project and case studies used to create the guidance document. NCHRP Research Report 867 presents guidance on the use of knowledge capture and active learning to ensure that essential, mission-critical knowledge is maintained within the agency when a contractor’s work is finished. Knowledge capture is the process of transforming human knowledge into codified information (for example, through documentation of interviews with key contractor personnel) and making the information available to others. Active learning occurs when DOT staff work directly with contractors or consultants. The report covers knowledge capture and active learning for system management, emergency response, and other critical components of a transportation agency's mission.

Report/Paper Numbers:

NCHRP Project 20-104

Language:

English

Authors:

Harrison, Frances D
Shiplett, Myra Howze
Kerley, Malcolm T

Pagination:

48p

Publication Date:

2017

Serial:

NCHRP Web-Only Document

Issue Number: 238
Publisher: Transportation Research Board

ISBN:

9780309469746

Edition:

Contractor's Final Report

Media Type:

Web

Features:

Figures; References; Tables

Subject Areas:

Administration and Management; Education and Training; Highways; Research

Files:

TRIS, TRB, ATRI

Created Date:

Jan 17 2018 8:54AM