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Title: Dynamic Programming Model for Attended Delivery Time Slot Management
Accession Number: 01588154
Record Type: Component
Record URL: Availability: Transportation Research Board Business Office 500 Fifth Street, NW Find a library where document is available Abstract: Offering customers the choice of delivery time slots is an emerging business strategy in attended home delivery service because this option has the potential to improve service level and reduce the risk of delivery failure. A dynamic programming model was developed for assisting attended delivery service providers with pricing decisions in managing time slots. Since the choice of delivery time slots involves both marketing and operational issues, a proposed dynamic pricing model maximizes the total system expected revenue while also improving the matches between customers’ and service providers’ preferred time slots and fees. The study started by managing homogeneous time slots with three kinds of customer behaviors (i.e., price taker, price negotiator, and leave-without-pay) and then considered heterogeneous time slots. The study found that the optimal price might vary depending on customers’ arrival rates in the system, the remaining capacities of available time slots, the percentages of customers who are price negotiators, and the time left in the sales periods.
Monograph Title: Monograph Accession #: 01607615
Report/Paper Numbers: 16-0559
Language: English
Authors: Chen, Cheng-Chieh (Frank)Chen, Yu-Chieh (Cindy)Pagination: pp 43–52
Publication Date: 2016
ISBN: 9780309369817
Media Type: Print
Features: Figures
(5)
; References
(22)
; Tables
(2)
TRT Terms: Subject Areas: Finance; Freight Transportation; Planning and Forecasting; Terminals and Facilities; I10: Economics and Administration; I72: Traffic and Transport Planning
Files: TRIS, TRB, ATRI
Created Date: Jan 12 2016 4:23PM
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