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Title:

Evaluating the State of Mobility Management and Human Service Transportation Coordination

Accession Number:

01551031

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

Abstract:

The Federal Transit Administration and its partners have worked to build a transportation coordination infrastructure to improve community mobility. Recent efforts at coordinating human services transportation have focused on mobility management, emphasizing the needs of customers and using the assets of a number of organizations. This study developed an evaluation method that can be used in communities across the country to examine the effectiveness of their mobility management and coordination programs. Results examine three key impacts: the impacts of services on meeting the needs of transportation-disadvantaged populations, the impacts of improved mobility on quality of life, and the impacts of mobility management and coordination efforts on meeting the goals of quality of service, ease of access, and efficiency. The evaluation method developed for the study consisted of a series of surveys of both transit users and stakeholders in communities across the country. Stakeholders included transit providers, human service agencies, and other organizations. Results from both the end-user and stakeholder surveys suggest improvements in efficiencies, ease of access, and quality of service. Most respondents to the stakeholder survey reported benefits that have been realized. Results from an ordered probit model demonstrate the positive impacts that improved mobility has on life satisfaction.

Supplemental Notes:

This paper was sponsored by TRB committee ABE60 Accessible Transportation and Mobility.

Monograph Accession #:

01550057

Report/Paper Numbers:

15-1565

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Mattson, Jeremy
Miller, James
Goodwill, Jay
Sriraj, P S
Hough, Jill

Pagination:

18p

Publication Date:

2015

Conference:

Transportation Research Board 94th Annual Meeting

Location: Washington DC, United States
Date: 2015-1-11 to 2015-1-15
Sponsors: Transportation Research Board

Media Type:

Digital/other

Features:

References; Tables

Subject Areas:

Planning and Forecasting; Public Transportation; Society; I72: Traffic and Transport Planning

Source Data:

Transportation Research Board Annual Meeting 2015 Paper #15-1565

Files:

TRIS, TRB, ATRI

Created Date:

Dec 30 2014 12:35PM