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Title:

Supporting Rural Public Transport Users During Disruptions: Role of Real-Time Information

Accession Number:

01479045

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

Abstract:

High quality real-time passenger information provision is an important factor in supporting public transport use. Real time information is particularly useful for travellers in the event of service disruption. The role of real time information in supporting travellers during service disruption is poorly understood, particularly in rural areas. In this paper we first illustrate and categorise travel disruptions. Real time passenger information (RTPI) requirements - particularly for rural public transport users - are then identified for each stage and type of disruption through interviews and focus groups with rural passengers. Also patterns of passenger behaviour during travel and transport disruptions are identified. In the light of this research a conceptual model of the recovery phases of disruption is presented to align the RTPI requirements for each recovery phase of disruption. The evaluation of the model through a series of focus groups and interviews with passengers, transport service providers, and government agencies is then discussed. The paper concludes by suggesting necessary advances in digital technologies for RTPI systems to support public transport users during disruptions.

Supplemental Notes:

This paper was sponsored by TRB committee AP055 Rural Public and Intercity Bus Transportation.

Monograph Accession #:

01470560

Report/Paper Numbers:

13-2964

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Papangelis, Konstantinos
Velaga, Nagendra R
Sripada, Somayajulu
Beecroft, Mark
Nelson, John D
Anable, Jillian
Farrington, John H

Pagination:

19p

Publication Date:

2013

Conference:

Transportation Research Board 92nd Annual Meeting

Location: Washington DC, United States
Date: 2013-1-13 to 2013-1-17
Sponsors: Transportation Research Board

Media Type:

Digital/other

Features:

Figures; References; Tables

Subject Areas:

Data and Information Technology; Public Transportation; I70: Traffic and Transport

Source Data:

Transportation Research Board Annual Meeting 2013 Paper #13-2964

Files:

TRIS, TRB, ATRI

Created Date:

Feb 5 2013 12:36PM