01373378

Component

https://doi.org/10.3141/2269-10

http://scholar.google.com...hang&publication_year=2012

Freight planners are becoming increasingly more concerned about the impact of failed home deliveries on additional carrier journeys (repeat deliveries) and customer trips (to retrieve goods from carrier depots). A local collection-and-delivery point (CDP) concept, which allows customers to collect their failed deliveries, has emerged as a solution for home delivery failures. Data from a 2007 customer survey across two areas along with historical delivery data provided by a major carrier company in the United Kingdom were used in a study of the problem. Nine carrier companies were interviewed to gain an understanding of current operating characteristics of carriers and the key problems encountered during delivery operations. The study quantified the transport costs for the carrier and customer trips of the conventional home delivery method, in which the carrier makes repeat deliveries in the case of first-time failure and appraises the benefits of using CDP networks for handling those failures. The results suggest that a network of CDPs would function most effectively when (a) the proportion of first-time home delivery failures is significant, (b) a significant number of people walk to their local CDP, (c) the carrier’s depot is located far from the collection area and is not in a convenient location that allows the trip to be combined with another trip; and (d) there is a dense network of CDPs around the residential area.

This paper was sponsored by TRB committee AT015(5) Paper Reviews -- Modeling

01384365

12-1602

English

pp 83-91

2012

Transportation Research Record: Journal of the Transportation Research Board

9780309223102

Print

Maps; References; Tables

Carriers; Costs; Customers; Delivery service

Collection and delivery points; Failed home deliveries

Freight Transportation; Planning and Forecasting; I72: Traffic and Transport Planning

TRIS, TRB, ATRI

Feb 8 2012 5:03PM

• Behavioral Analysis of Decisions in Choice of Commercial Vehicular Mode in Urban Areas
• Centralized Carrier Collaboration Multihub Location Problem for Less-Than-Truckload Industry: Hybrid Hub-and-Spoke Network
• Comparison of Parametric and Nonparametric Hazard Models for Stop Durations on Urban Tours with Commercial Vehicles
• Distribution Analysis of Freight Transportation with Gravity Model and Genetic Algorithm
• Empirical Comparison of Parametric and Nonparametric Trade Gravity Models
• Empirical Evaluation of Economic Order Quantity Model for Choice of Shipment Size in Freight Transport
• Estimated Generation of Freight Trips Based on Land Use
• Evaluation of Distance-Based and Cordon-Based Urban Freight Road Pricing in E-Commerce Environment with Multiagent Model
• Model for Network Assignment Problem of Capacitated Freight with Disruptions: Integer Multicommodity Flow with Recourse
• Network Design for Shipping Service of Large-Scale Intermodal Liners
• Road Closures and Freight Diversion: Analysis with Empirical Data
• Scheduling Deliveries with Backhauls in Thailand’s Cement Industry
• Simulating Sustainable Urban Gateway Development: Illustration from Hamilton, Ontario, Canada
• Status Quo of City Logistics in Scientific Literature: Systematic Review
• Tracking Transportation and Industrial Production Across a Nation: Applications of RUBMRIO Model for U.S. Trade Patterns