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Title:

Role of Social Media in Environmental Review Process of National Environmental Policy Act

Accession Number:

01363878

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States
Order URL: http://www.trb.org/Main/Blurbs/168505.aspx

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Order URL: http://worldcat.org/isbn/9780309263047

Abstract:

With the profound influence of social media on current culture, new tools are changing how practitioners communicate with the public. These new tools expand the toolbox for transportation professionals involved in dealing with the public and allow large-scale, remote interactions. The use of social media allows community members to participate in the planning process without leaving work or social settings. However, the increased use of social media in the planning and public outreach process represents a new challenge because transportation professionals may not fully understand how to use social media effectively to engage all persons interested or affected by a proposed transportation project. Focusing specifically on the use of social media in the environmental review process, this paper provides an assessment of social media that considers the public call for e-government and transparency in environmental review, equity of access to e-government and social media tools, and the need to measure the effectiveness of informing and engaging the public. To understand how social media tools were used in the environmental review process of transportation projects, three case studies were examined. This assessment of social media identifies useful recommendations for professionals interested in incorporating social media tools into the development of robust public involvement project portfolios and recommends future research necessary to measure the success of informing and engaging the public more effectively. This paper also calls for federal guidance to assist transportation professionals in tracking and documenting social media public involvement interactions in the environmental review process of transportation projects.

Monograph Title:

Planning 2012

Monograph Accession #:

01470884

Report/Paper Numbers:

12-0214

Language:

English

Authors:

Camay, Stephanie
Brown, Lloyd
Makoid, Meghan

Pagination:

pp 99–107

Publication Date:

2012

Serial:

Transportation Research Record: Journal of the Transportation Research Board

Issue Number: 2307
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

9780309263047

Media Type:

Print

Features:

References; Tables

Subject Areas:

Environment; Highways; Planning and Forecasting; Public Transportation; I15: Environment; I21: Planning of Transport Infrastructure; I72: Traffic and Transport Planning

Files:

TRIS, TRB, ATRI

Created Date:

Feb 8 2012 4:53PM

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