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Title:

Off-Hour Deliveries in Manhattan, New York City: Experiences of Pilot Test Participants

Accession Number:

01337985

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States
Order URL: http://www.trb.org/Main/Blurbs/166512.aspx

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Order URL: http://worldcat.org/isbn/9780309167598

Abstract:

This paper discusses the responses of participants in an off-hour delivery (OHD) pilot test to a postparticipation opinion survey. The pilot test was part of a project that investigated the use of financial incentives to receivers as a method to encourage OHD. The participants in the pilot test included eight carriers and 25 receivers; 12 used staffed OHD while the other 13 used unassisted OHD. In addition to the survey responses, information obtained from in-depth interviews with six of the participants provides insight into the operational benefits and potential difficulties of implementing OHD. Analysis of the responses indicates that carriers, receivers, and delivery drivers have a generally very favorable impression of their participation in OHD and shows that providing a financial incentive to receivers to encourage OHD is beneficial. Carriers saw reductions in costs, drivers experienced improved delivery conditions, and receivers saw substantial operational improvements such as being able to make better use of their staff as a result of the increased reliability of OHD. The potential of unassisted OHD is evidenced by the fact that most participants who used unassisted OHD during the pilot test continue to perform OHD without the financial incentive that was provided during the pilot test.

Monograph Title:

Freight Operations 2011

Monograph Accession #:

01359669

Report/Paper Numbers:

11-2407

Language:

English

Authors:

Brom, Matthew A
Holguin-Veras, Jose
Hodge, Stacey Darville

Pagination:

pp 77-85

Publication Date:

2011

Serial:

Transportation Research Record: Journal of the Transportation Research Board

Issue Number: 2238
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

9780309167598

Media Type:

Print

Features:

References (6) ; Tables (2)

Geographic Terms:

Manhattan (New York, New York)

Subject Areas:

Freight Transportation; Planning and Forecasting; I72: Traffic and Transport Planning

Files:

TRIS, TRB, ATRI

Created Date:

Feb 17 2011 6:09PM

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