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2018
Vehicle Consumer Complaint Reports Involving Severe Incidents: Mining Large Contingency Tables

Transportation Research Record: Journal of the Transportation Research Board, Volume 2672, Issue 32, pp 72-82

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2015
Setting Numeric Goals on the Number of Customer Complaints against Bus Drivers

Transportation Research Board 94th Annual Meeting, 16p

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2008
Evaluating Airline Service Quality by Data Envelopment Analysis

Transportation Research Record: Journal of the Transportation Research Board, Issue 2052, pp 1-8

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2007-07
The Americans with Disabilities Act: The Federal Transit Administration's Letters of Findings and Compliance Assessments

TCRP Legal Research Digest, Issue 23, 106p

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2004
Proposed Criteria for Low Frequency Noise from Combustion Turbine Power Plants

Noise-Con 04. The 2004 National Conference on Noise Control Engineering, pp 922-931

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2003-07
CUSTOMER AND MARKET FOCUS PROCESS

Transportation Research Circular, Issue E-C052, p. 43-51

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1995
ANALYSIS OF RURAL COMMUNITY PERCEPTIONS OF HELICOPTER NOISE

Transportation Research Record, Issue 1475, p. 70-74

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1994
EFFECTIVENESS OF DO NOT BLOCK INTERSECTION SIGNS (WITH DISCUSSION)

Transportation Research Record, Issue 1456, p. 27-33

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1982
HIGHWAY CONSTRUCTION NOISE MODELING

Transportation Research Record, Issue 865, pp 43-49

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1975-05
ADJUDICATION

Transportation Research Circular, Issue 168, p. 34-36

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