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2024-03
Using Twitter to Gauge Customer Satisfaction Response to a Major Transit Service Change in Calgary, Canada

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 3, pp 190-206

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2024-02
Machine Learning Approach to Analyze the Sentiment of Airline Passengers’ Tweets

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 2, pp 48-56

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2024-01
Examining Rail Transportation Route of Crude Oil in the United States Using Crowdsourced Social Media Data

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 1, pp 218-228

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2024
Can We Leverage Text Analysis to Inform Policy Priorities Through a Community Engagement Grid?

Transportation Research Record: Journal of the Transportation Research Board

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2023-11
2023-04
Impact of Social Media on Travel Behaviors during the COVID-19 Pandemic: Evidence from New York City

Transportation Research Record: Journal of the Transportation Research Board, Volume 2677, Issue 4, pp 219-238

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2023-04
Impacts of COVID-19 on Transport Modes and Mobility Behavior: Analysis of Public Discourse in Twitter

Transportation Research Record: Journal of the Transportation Research Board, Volume 2677, Issue 4, pp 65-78

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2023
Service Quality in Rail Systems: Listen to the Voice of Social Media

Transportation Research Record: Journal of the Transportation Research Board

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2023
2022-01
Twelve-Year Analysis of Transportation Research Board Annual Meeting’s Official Hashtag

Transportation Research Record: Journal of the Transportation Research Board, Volume 2676, Issue 1, pp 763-772

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2021-09
Real-Time Twitter Data Mining Approach to Infer User Perception Toward Active Mobility

Transportation Research Record: Journal of the Transportation Research Board, Volume 2675, Issue 9, pp 947-960

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2021-06
Understanding the Role of Online Media Platforms in Airport Capital Projects and Community Outreach

Transportation Research Record: Journal of the Transportation Research Board, Volume 2675, Issue 6, pp 391-405

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2021-03
Role of Uncertainty and Social Networks on Shadow Evacuation and Non-Compliance Behavior in Hurricanes

Transportation Research Record: Journal of the Transportation Research Board, Volume 2675, Issue 3, pp 53-64

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2021
Uses of Social Media in Public Transportation

TCRP Synthesis of Transit Practice, Issue 156, 121p

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